At this time, we offer shipping from The Handmade Showroom in Seattle, WA to the US and Canada.
Free US Domestic Shipping for orders over $50: Orders in the US that total $50 or more after applicable discounts will receive free economy shipping via USPS Ground Advantage
Plesae note that this shipping discount is subject to change at any time. Please contact us for more information.
Updated November 1, 2025
Due to the increasing unpredictability of international shipping costs originating in the US, fluctuating carrier rates, and complex customs duties, we've made the difficult decision to suspend international shipping at this time.
Currently, we are only offering shipping within the U.S. and Canada.
If you're located outside these regions and are interested in placing an order, feel free to reach out through our contact form. Include a list of items you wish to purchase and your shipping address and so we can review your request and respond with a shipping rate for your order in 2 business days.
Please note: Any import duties or taxes will be the responsibility of the recipient.
We understand this may be disappointing, and we hope to resume international shipping in the future as conditions stabilize. Thank you for your understanding and support!
Returns and exchanges at The Handmade Showroom are accepted within 30 days of the original date of purchase and are subject to the policies below.
The following items are considered final sale and are not eligible for return or exchange:
If you are planning to exchange for a different size or color, we strongly recommend calling the store first so we can verify availability and set the item aside for you.
Verify Stock & Hold (Recommended):
Call us at 206-623-0504 and we can hold the replacement item for up to 24 hours so it is not sold before you arrive.
In-Store Process:
Bring the item(s) you wish to exchange along with your receipt, receipt number, or the credit card used for the original purchase.
Even Exchanges:
Even exchanges are generally accepted within the 30-day window, as long as the item is in new, unworn condition with tags attached and the item is still actively stocked.
For any mailed return or exchange, you must obtain a Return Authorization (RA) number before shipping your item(s).
Please contact us with your receipt code or order number to receive complete return instructions and your personalized RA number.
Important:
Items sent without prior authorization may not be processed correctly or may be returned to sender. Please contact us before mailing anything back.
If you have questions about our policies or about a specific item, please contact us at:
hello@thehandmadeshowroom.com or 206-623-0504
Exchanges of holiday gifts purchased in November & December are accepted through Jan. of the following year with a valid receipt code, provided the item is in new, unworn, unwashed condition with all the original tags still attached. Balances over $20 will be credited to a fully transferrable, non-expiring THS gift card or online code if requested.
Please note that requests for refund will be credited back to the original form of payment.
Cash refunds are given only if the original form of payment was made in cash.
No returns for refund after 60 days from the original purchase date. All other return and exchange rules apply.
For the most current informaton, go to our Holiday Shipping Cut-off Dates page
We maintain a strict separation between purchases made directly from the artist and purchases made at The Handmade Showroom.
Yes! We are pleased to offer free gift wrapping with our custom gift bags and loads of colorful tissue paper.
We are proud to offer this service to ensure your purchase is fun, easy to gift, and ready for any occasion!
Yes! We are happy to hold items for up to 24 hours if you'd like to come in to see it in person*.
The best way to let us know you're interested in an item is to call us during business hours so we can immediately pull the item(s) off of the sales floor for you.
You can also contact us via our online form or email, however confirming your request may take us anywhere from a few hours to a day depending on when we receive your request.
*Please note that items placed on hold without a deposit may be purchased online at any time.
If this happens, we will contact you ASAP to let you know that the item is no longer available.
Don't want to risk losing that wonderful one-of-a-kind item?
To ensure the item(s) you want are here when you arrive is to complete a purchase online and use "In-store Pickup" as your free "shipping" option. If you find that you no longer want the item(s) once you see them in person, we would be happy to process full refund!
Yes, absolutely!
When checking out, be sure to choose the "In-store Pickup" option
We will send you a message confirming your purchase then package up your order and hold it for you in-store until you can stop by to pick it up!
If you have any questions, please call or contact us anytime. We are always happy to help!
~~~~~~~~~~~~~~~~~~~~~~~~~~~
Want to be among the first to know about new arrivals and restocks?
Sign up for our **Handmade Insiders** email and SMS lists here:
Join the Handmade Insiders list to unlock immediate access to these benefits:
Yes! We are in the process of updating all of our gift bundles to allow for purchasing each item individually within each listing. Just click on the bundle that contains the item you wish to purchase and choose that item from the list of items available.
You can also search for the item from our home page to find it's individual listing page.
Look for the magnifying glass ? in the top left corner of the page (or in the dropdown menu on mobile)
If you are unable to choose item you want in the bundle listing, please contact us or call 206-623-0504 during business hours and we'll be happy to help you with your purchase!
We do not currently have an automated way for us to help you create a gift wish list, but we are very happy to work with you to create a custom shopping list to help your loved ones make the best decision when looking for something for you!
Visit us at the store or contact us and we'll be happy to help make your upcoming special occasion an easy gift-giving experience for all involved!
We accept a variety of secure online payment methods, including:
🔒 Secure Checkout Guaranteed – Your payment details are encrypted and protected.
👉 You can also see all accepted payment methods at the bottom of every page.
The Handmade Showroom is open every day on the 3rd floor inside Pacific Place from 12:00 pm to 7:00 pm.
Please check our contact page for updates on seasonal or holiday hours.
We recommend the convenient Pacific Place parking garage, which is located beneath the building.
Entrances to the garage are on both 6th and 7th Avenues.
Pacific Place Garage on Google Maps
Rates are cumulative:
Current parking rates are available on the Pacific Place website.
Yes! We are located in the Pacific Place Mall, which is steps away from the Westlake Link Light Rail Station.
For the shortest walk:
We are on the 3rd floor inside Pacific Place Shopping Center, to the right of the main elevators and directly around the corner from the Nordstrom Skybridge entrance.
Our mailing address is: 600 Pine Street, Suite 330, Seattle, WA 98101.
At this time, our Pacific Place storefront is our only location. We are always dreaming of expanding someday, so follow our social media for any announcements!
Give us feedback, leave a review, or follow us to see what's new:
Pacific Place Shopping Center in downtown Seattle:
600 Pine Street, Suite 330 (3rd Floor)You can find our detailed hours and directions in the Visiting Our Store & Location Details FAQ section.
We understand that plans can change, and we strive to be as flexible as possible while ensuring a smooth experience for all attendees. Please review our cancellation and refund policy before registering.
For any questions or to request a transfer, please contact Marlo Miyashiro at 206-623-0504.
The Handmade Showroom will soon be organizing new workshops designed for makers, small business owners, and creative enthusiasts.
We are currently organizing our first offerings and look forward to hosting occasional classes and events. We are highly open to suggestions from our community on topics and techniques they'd like to learn.
We are actively seeking talented artisans and professional educators to teach workshops at The Handmade Showroom in downtown Seattle. Please contact us with your proposal or class offer!
Our collection is meticulously curated by our founders with the help of our whole team at The Handmade Showroom.
The best way to submit your work for consideration is to read through everything on our artist information page. If you meet the requirements, go to the link found at the bottom of the page to fill out our official application form.
We are currently represent work by US-based artists and designers exclusively, preferring to work with individual and independent artists directly when possible.
We do not consider work by artists or collectives based outside of the US at this time.
Yes! While the majority of our artists live and work in the Pacific NW region of the US, we have expanded our scope to include collections by artists from all over the United States who have little to no representation in the Seattle, WA area.
Please read our artist application page to learn how we like to work with our artists.
Please keep in mind that we receive a large number of applications with limited space available. For most applications, we keep the information on file just in case a spot opens up in the corresponding category.
Follow us and keep up to date on what is happening at The Handmade Showroom!
Facebook @thehandmadeshowroom
Instagram @thehandmadeshowroom
We review new applications at least once a week.
Each submission is carefully considered based on the following categories:
We are currently at maximum capacity for most categories, so even if your work is the perfect fit for us, we might have to wait until there is availability in your category before we can send you an invitation to join us. We ask for your patience while we find a place for your work.
If, upon reviewing your application, we find that your collection is not a good fit for our customer base, we will try to let you know as soon as possible, but we do have quite a few submissions sent to us weekly so it could take a while for us to email you.
In general, we will say that no news is good news - if your work is still being considered, we will keep your information on file and refer back to our list when an opening is coming up.
Please note that if we do happen to send an email letting you know that your work is not a good fit for us right now, that Does NOT mean that we think your work is bad or anything of the sort! The truth is, in order to present a cohesive collection of work in our store, we must be laser focused on our customer's needs and plan new additions accordingly. It truly is not personal!
We are pretty busy most days, so we are not able to accept unscheduled appointments for product review.
The best way to get in front of us is to fill out an application to introduce us to your work first before trying to set up an appointment with us.
If you have a line sheet and/or links to your wholesale website you would like to share with us, feel free to email them to us at hello@thehandmadeshowroom.com
